At Starbucks, we approach data and privacy as we approach everything we do: we put people first.
As part of our effort to protect your privacy and to comply with applicable privacy and data protection laws,
we strive to consider all of our data governance practices through the lens of the recognized principles of data
minimization, limited collection, and limited use, among other key areas addressed below. We do so to respect and
maintain your trust. In other words, we believe that taking care of you includes taking care of your data and privacy.
Grab a cup of coffee and learn more below.
Last Revised: November 10, 2021
Starbucks Privacy Statement
Overview
This Starbucks Privacy Statement describes the types of personal information that we collect, how we use it,
how and when it may be shared, and the rights and choices you have with respect to your information. It also explains
how we communicate with you and how you can make requests or submit inquiries to us about your information. Our goal
is to help you understand how we use your information to improve our products, services, marketing, and interactions
with you, as part of our commitment to maintaining your trust. Thank you for taking the time to read and understand
our data and privacy related practices.
This Privacy Statement, as well as our Terms of Use and other important policies, are available
on our Online Policies page. If you do not agree with our Terms of Use or this Privacy Statement,
please discontinue use of our websites and mobile applications immediately.
Contents
You may skip to the specific sections of our Privacy Statement by selecting any of the sections listed below.
- Applicability and Scope
- Updates to this Privacy Statement
- Information We Collect
- How We Use Your Information
- How We Share Your Information
- How We May Allow Others to Collect Your Information
-
Cookies, Web Beacons, and Similar Technologies
- Starbucks Mobile Applications
- Your Choices
- How to Manage Your Account Information and Your Privacy Rights
- How We Protect Your Information
- Retention and Disposal of Your Information
- Children’s Privacy
- Starbucks® Rewards
- Starbucks WiFi
- Additional Disclosures for California Residents
- AAdditional Disclosures for Data Subjects in the EEA, the U.K. and Switzerland
- Participation in the Privacy Shield Frameworks
- Applicability and ScopeContact Us
1. Applicability and Scope
This Privacy Statement ("Statement") applies to the websites located at starbucks.com, starbucksreserve.com,
princi.com, starbucks.ca, the Starbucks mobile applications available at https://www.starbucks.com/coffeehouse/mobile-apps,
and any other websites or applications owned and operated by Starbucks brands or products that direct the viewer or user to this Statement.
In this Statement, the terms "Starbucks," "we," and "us" refers to Starbucks Corporation and its respective subsidiaries and affiliated
companies. Note that websites that are owned and operated by Starbucks may contain links to digital properties that are
owned and operated by other companies. This Statement does not apply to websites and services that are owned and operated
by unaffiliated third parties.
2. Updates to this Privacy Statement
This Statement went into effect on the “Last Revised” date noted near the top of this page. We may update this Statement from
time to time. We will notify you of any modifications to this Statement that might materially affect your rights or the
way that we use or disclose your personal information prior to the change becoming effective by means of a message on this
website. We encourage you to look for updates and changes to this Statement by checking the “Last Revised” date when you access
our websites and mobile applications.
3. Information We Collect
As you use our websites and mobile applications or visit one of our stores, we collect information about you and the
services you use. The information we collect falls into three main categories: (1) information you voluntarily provide us;
(2) information we collect from you automatically; and (3) information we collect from other sources.
Some examples of when we collect this information include when you browse or make a purchase on one of our websites or
mobile application; create a Starbucks account; use our website or mobile application to purchase, reload or redeem a Starbucks
Card; use the order and pay functionality in our mobile applications; buy or send a gift card or e-gift; or participate in a
survey or promotion.
(a) Information You Voluntarily Provide Us
Some information we collect is provided when you use our services, such as when you create an account, add a Stored
Value Starbucks Card, or join Starbucks Rewards loyalty program; pay for products; book a Starbucks Roastery tour; or
submit online forms through our websites or mobile applications.
This may include your first and last name, username, password, email address, postal address, phone number, financial
account information such as a credit card number, the day and month of your birthday, demographic information (such as your
gender), and any other information you give us, such as to participate in a promotion or to contact Starbucks customer service.
You may also choose to permit us to access information directly from your device, such as information in the device’s “contacts list".
The term “your device” as used in this Statement refers to any computer, tablet, smart phone or other device you are using to access our
websites or to operate the Starbucks mobile applications. For more information about mobile application permissions, please see the
Starbucks Mobile Applications section below.
You may also in some instances provide us information about other people, such as name, phone number and email address, including
when youirect us to send someone a gift card or e-gift.
4. How We Use Your Information
We use your information for business and commercial purposes, including to provide the products and services you request,
to perform customer service functions, for security and fraud prevention, for marketing and promotional purposes, and to perform
website and mobile application analytics.
5.How We Share Your Information
We use your information for business and commercial purposes, including to provide the products and services you request,
to perform customer service functions, for security and fraud prevention, for marketing and promotional purposes, and to perform
website and mobile application analytics.
6. How We May Allow Others to Collect Your Information
We use your information for business and commercial purposes, including to provide the products and services you request,
to perform customer service functions, for security and fraud prevention, for marketing and promotional purposes, and to perform
website and mobile application analytics.
7. Cookies, Web Beacons and Similar Technologies
We use your information for business and commercial purposes, including to provide the products and services you request,
to perform customer service functions, for security and fraud prevention, for marketing and promotional purposes, and to perform
website and mobile application analytics.
8. Starbucks Mobile Applications
We use your information for business and commercial purposes, including to provide the products and services you request,
to perform customer service functions, for security and fraud prevention, for marketing and promotional purposes, and to perform
website and mobile application analytics.
9. Your Choices
We use your information for business and commercial purposes, including to provide the products and services you request,
to perform customer service functions, for security and fraud prevention, for marketing and promotional purposes, and to perform
website and mobile application analytics.
10. How to Manage Your Account Information and Your Privacy Rights
We use your information for business and commercial purposes, including to provide the products and services you request,
to perform customer service functions, for security and fraud prevention, for marketing and promotional purposes, and to perform
website and mobile application analytics.
11. How We Protect Your Information
We use your information for business and commercial purposes, including to provide the products and services you request,
to perform customer service functions, for security and fraud prevention, for marketing and promotional purposes, and to perform
website and mobile application analytics.
12. Retention and Disposal of Your Information
We use your information for business and commercial purposes, including to provide the products and services you request,
to perform customer service functions, for security and fraud prevention, for marketing and promotional purposes, and to perform
website and mobile application analytics.
13. Children’s Privacy
We use your information for business and commercial purposes, including to provide the products and services you request,
to perform customer service functions, for security and fraud prevention, for marketing and promotional purposes, and to perform
website and mobile application analytics.
14. Starbucks® Rewards
We use your information for business and commercial purposes, including to provide the products and services you request,
to perform customer service functions, for security and fraud prevention, for marketing and promotional purposes, and to perform
website and mobile application analytics.
15. Starbucks Wifi
We use your information for business and commercial purposes, including to provide the products and services you request,
to perform customer service functions, for security and fraud prevention, for marketing and promotional purposes, and to perform
website and mobile application analytics.
16. Additional Disclosures for California Residents
We use your information for business and commercial purposes, including to provide the products and services you request,
to perform customer service functions, for security and fraud prevention, for marketing and promotional purposes, and to perform
website and mobile application analytics.
17. Additional Disclosures for Data Subjects in the EEA, the U.K., and Switzerland
We use your information for business and commercial purposes, including to provide the products and services you request,
to perform customer service functions, for security and fraud prevention, for marketing and promotional purposes, and to perform
website and mobile application analytics.
18. Participation in the Privacy Shield Frameworks
We use your information for business and commercial purposes, including to provide the products and services you request,
to perform customer service functions, for security and fraud prevention, for marketing and promotional purposes, and to perform
website and mobile application analytics.
19. Contact Us
We use your information for business and commercial purposes, including to provide the products and services you request,
to perform customer service functions, for security and fraud prevention, for marketing and promotional purposes, and to perform
website and mobile application analytics.